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The Hospitality Industry In Australia:
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Bilal Munsif

July 31, 2024

The Hospitality Industry In Australia:

Introduction:


There is a wide chance of success in the hospitality industry for the people with the right attitude, dedication and abilities. The hospitality industry is rich in jobs these days and the nature of work requires dealing with customers both face to face and behind their backs. Multiple routes can get you into this industry, and most of them are skilled. Some main routes that can get you in are hotels and restaurant jobs. You can aim to work as a manager in a hotel or a five-star restaurant. You can also start your work as a chef, caterer, event planner and tourism consultant. All these jobs come in the category of hospitality sector.




Tourism And Hospitality Industry In Australia:


In Australia, The Tourism and Hospitality Industry are much anticipated and working on a very large scale. This industry is the country's major tax giver due to the revenue it generates annually. Furthermore, the Tourism and Hospitality Industry is the major sector that is involved in generating a vast number of employment in the country. 

However, due to some natural disasters including the Queensland flooding in 2011, the past several years have been tough for the hospitality industry in Australia. Australia had to deal with a series of disasters causing major shutdown of large industries for a long period of tenure. 


Who Suits The Entry Level Job in This Sector?


In this industry of tourism and hospitality experience matters a lot, but one thing is above experience. That is the overall personality of the worker, A neat look and friendly communication with the customers are more valued. Experience can be gained with time but molding a worker's personality is very difficult. The positions are decided based on your experience and relevant qualifications. You can also gain a designated degree in this field by studying from any RTO, College or University.



 

The Attributes and Values that must-have for the Hospitality Job are:


  • Problem-solving skills
  • Ability to work well within a team
  • Industry-appropriate personal presentation
  • Willingness to work shift work
  • Punctuality and reliability
  • A good communicator 
  • The ability to multi-task 
  • Customer service skills


Other entry-level Requirements:


An Individual must also know to serve Alcohol Responsibly but this role is not compulsory and is not included in every job. The designated degrees and qualifications are there for every job role yet they are not an obligation for the entry level job requirement.


How You Can Get A Job In Hospitality?


You can get into the Hospitality Industry based on your skills. If you are a qualified chef, there is a great chance of success in this field, If you are not a chef yet and aspiring to become one, then wait no further and gain the relevant skills to fulfil your dreams, You can also land a good job in the hospitality industry by doing some relevant courses and degrees. You can get in through the hotel management degree, commercial cookery or any other culinary expert degree to gain success in this field.


The Occupations Involved In Hospitality Industry:


  • Outdoor Adventure Guides
  • Tourism and Travel Advisers
  • Travel Attendants
  • Waiter
  • Cafe Workers
  • Cafe and Restaurant Managers
  • Caravan Park and Camping Ground Managers
  • Chefs
  • Hotel and Motel Managers
  • Housekeepers
  • Kitchenhands
  • Conference and Event Organisers
  • Fast Food Cooks
  • Gallery and Museum Guides
  • Gaming Workers
  • Bar Attendants and Baristas
  • Bakers and Pastrycooks


Rise Of The Set Menu:


We all know that Australia is a diverse country in terms of its population. People across the globe have come and settled themselves in Australia. These people also brought their diverse and versatile menu with them. These versatile cuisines attract the hospitality industry as people crave to eat and live the lifestyle they used to have in their country. Many restaurants and cafes have evolved their menu and added these famous versatile cuisines across the globe that are being liked by people from overseas backgrounds. These menus and dishes are also a great reason for the rise of the restaurant and hotel sector in Australia making a significant change in the revenue every year which is obviously in positive figures.


Changing Trends: 


Upto 30.1 Percent Of Bookings Come From Online Sources:


Despite facing inflation issues in the country. The Hospitality Industry has witnessed an increase in the booking by 30.1%. These bookings come from online sources like applications and websites where customers book their slots online before coming to the restaurant. These technological changes make it easy for customers to dine out and book their slot without wasting time waiting in the queue. This increase in the booking is expected to grow in coming years as more diners are shifting towards this trend allowing customers to book their slot before they come to the restaurant.. 


Solo Dining, Not a Taboo Any More:


We all see most of the restaurant tables are surrounded by 2-5 guests. This is still on average but we have seen a significant increase in solo dining from the year 2022 and onwards. People are leaving these old-fashioned trends behind and making it normal to spend time with yourself.


Bookings For Small Hospitality Venues are Growing:


We have seen 46% of bookings given to small restaurants and family-owned venues. This was a result of shifting toward the technological trend. The ability to accept and offer bookings online, helped them look forward to a healthy revenue every year.




Conclusion:


In conclusion, the Australian hospitality industry offers several opportunities for individuals with the right skills and attitude to work in the industry. Despite many challenges from natural disasters, the sector remains a major constituent of the country's economy. Entry-level positions are dependent upon personality traits and communication skills, while relevant qualifications enhance career prospects. The industry has adapted to changing trends, with a rise in diverse menus, online bookings, and a growing acceptance of solo dining. Small, family-owned venues businesses and venues also gained a lot of customers through the online booking service, they also experienced a major gain in their revenue from the previous year. As the industry evolves, those equipped with the right skills and adaptability will continue to find success in this dynamic field.

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FAQ's

01

Q. Is the Australian Hospitality Industry Good?

The hospitality industry in Australia offers highly competitive salary and benefits packages to its employees. Plus this industry is growing very rapidly giving significant revenue to the country.

02

Q. How many hours can a full-time hospitality worker work?

A hospitality worker can work 38 hours full-time.

03

Q. Is the Hospitality Industry In Australia In Demand?

In Australia, Hospitality and Tourism, Culinary, and Commercial Cookery is highly in demand.